1. Introduction

At Mindshift Digital Ltd, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website, https://mindshiftdigital.co.uk.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and other relevant privacy legislation.

2. Information We Collect

We may collect and process the following personal data when you interact with our website or contact us:

Name

Email address

Phone number

Business name (if applicable)

Any other information voluntarily submitted through contact forms, email, or consultation requests

Website usage data via cookies (see our Cookies Policy)

3. How We Use Your Information

We use the personal data we collect to:

Respond to inquiries and provide requested services

Send quotes, proposals, or invoices

Communicate updates, promotions, or service information (only if you opt-in)

Improve our website and service offerings

Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

Consent: You have permitted us to process your data for specific purposes.

Contractual necessity: To provide services or respond to a request before entering a contract.

Legitimate interests: These include improving our services, securing our website, and communicating with potential clients.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it, including legal or accounting obligations. Typically, we keep client records for up to 6 years after the conclusion of a service.

6. Sharing Your Data

We do not sell or rent your data to third parties. We may share data with trusted service providers who assist us in operating the website (e.g., web hosting, analytics platforms) under strict data protection agreements.

7. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time (where applicable)

Object to or restrict processing

Complain with the Information Commissioner’s Office (ICO) in the UK

To exercise any of these rights, contact us at hello@mindshiftdital.co.uk.

8. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption, secure hosting, and restricted access to data.

9. Cookies

We use cookies to enhance your browsing experience and gather usage analytics. You can control cookies via your browser settings. For more details, please see our Cookies Policy.

10. Changes to This Policy

We may update this policy from time to time. The most recent version with the latest effective date will always be available on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

hello@mindshiftdigital.co.uk

Mindshift Digital Ltd,

85 Great Portland Street                                                                                                                                                        

First Floor                                                                                                                                                                                    

W1W 7LT                                                                                                                                                           

London